Benefits which MNCs are getting from AI/ML

Naveen paluri
3 min readAug 1, 2023


In this digital age, Artificial Intelligence (AI) and Machine Learning (ML) have emerged as game-changers for businesses worldwide. Multinational Corporations (MNCs) are leading the charge by embracing AI/ML technologies to enhance their products and services, propelling them to the top of the industry. In this article, we’ll explore the benefits that MNCs are gaining from AI/ML and how it is making their products stand out in simpler terms.

AI — An Artificial Human Brain

Improved Customer Experience

MNCs are leveraging AI/ML to understand customer behavior and preferences better. By analyzing vast amounts of data, they can personalize products and services to cater to individual needs. AI-powered chatbots and virtual assistants provide real-time support, answering customer queries promptly and efficiently. This enhanced customer experience leads to higher customer satisfaction and loyalty.

Enhanced Product Recommendations

AI/ML algorithms can analyze customer data to offer personalized product recommendations. MNCs can suggest products based on past purchases, browsing history, and user behavior, increasing the likelihood of cross-selling and upselling. This intelligent product recommendation system not only benefits customers by showing them what they need but also boosts revenue for the companies.

Optimal Pricing Strategies

AI/ML algorithms enable MNCs to set optimal pricing for their products. By analyzing market trends, competitor pricing, and customer behavior, companies can dynamically adjust prices to remain competitive and maximize profits. This data-driven approach helps them strike the right balance between attracting customers and maintaining profitability.

Efficient Supply Chain Management

AI/ML enhances supply chain management by predicting demand, optimizing inventory levels, and automating logistics. MNCs can streamline operations, reduce costs, and ensure timely deliveries. This efficiency translates into better product availability and faster order fulfillment, earning them a reputation for reliability and excellence.

Personalized Marketing Campaigns

With AI/ML, MNCs can craft highly targeted and personalized marketing campaigns. By analyzing customer data and behavior, companies can deliver the right message to the right audience through various channels. This precision marketing strategy leads to higher engagement, conversion rates, and brand loyalty.

Advanced Product Development

AI/ML accelerates product development by assisting in research, design, and testing. MNCs can use AI-powered simulations and modeling to optimize product performance and identify potential issues early in the development process. This results in better products that meet customer needs and exceed expectations.

Enhanced Security and Fraud Detection

AI/ML technologies bolster security measures for MNCs. They can detect anomalies in real-time, protecting sensitive data from cyber threats and ensuring a safe environment for customers. Additionally, AI-powered fraud detection systems help companies identify and prevent fraudulent activities, safeguarding both their reputation and customer trust.


AI/ML technologies have transformed MNCs into industry leaders by enhancing their products and services. From improving customer experience and personalized marketing to streamlining supply chain management and optimizing pricing strategies, AI/ML provides a competitive edge that sets these companies apart from their peers. By embracing the power of AI/ML, MNCs are not only thriving in this generation but also shaping the future of businesses worldwide.